Learning EXPERIENCE System(LXP)
dEsign & administration
This is an example of the Valamis Centre of Excellence home page, designed to give customers essential onboarding resources and support in one place.
I use a similar approach, tailored to each customer’s training goals, audience, and technical setup, to build their own customized platform. This example reflects the type of environment I create for customers as part of implementation and adoption support.
PROCESS TO BUILD LXP TRAINING PLATFORM END-TO-END FOR CUSTOMERS
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1) Discovery & Training Needs Analysis (Stakeholder workshops)
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Align on business goals, target audiences, and success metrics
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Map sites, user roles, skills, learning journeys (what people must know and do)
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Review current content, learning strategy, gaps, constraints, and rollout timeline
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2) Platform Foundation Setup (Branding, structure, access)
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Configure branding and UI basics (logo, font, look & feel)
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Set up sites and information architecture (catalogs, tagging, naming)
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Create users, roles/permissions, groups, and enrollment rules for the right access
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Establish admin processes and content governance for scaling
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3) Demo & Admin training
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Run platform demos aligned to key use cases and learner journeys
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Train admins (customer's L&D/ HR teams) and key stakeholders on daily operations and best practices
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Provide documentation, how-to guides, and launch checklists
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Validate setup with pilot users and fix friction points before go-live
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4) Go-live Adoption & Continuous Improvement
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Support launch communications and onboarding for learners/ managers
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Track usage and learning engagement (adoption, completion, drop-offs)
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Gather feedback, troubleshoot issues, and improve content/ platform setup
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Iterate based on data to increase usage and learning impact