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Leading A Hybrid Team - From Policy to Practice

  • Writer: Mai Truong (Min)
    Mai Truong (Min)
  • Jun 27
  • 1 min read

This interactive, scenario-based course helps middle managers build confidence and skills in leading hybrid teams effectively — turning flexible work policies into daily team practices that support productivity, trust, and well-being.


Responsibilities: Instructional design (action mapping, storyboarding, mockups, prototype, full build), visual design


Tools Used:

  • Script: Google Docs

  • Visual Design: Canva, with illustrations Blush and Freepik

  • Voiceover and Video Editing: ClipChamp

  • Course Build: Articulate 360



Problem Definition

Many organizations offer hybrid work policies, but team leaders often lack the guidance to implement them in practice. As a result, teams experience inconsistent communication, unclear expectations, reduced engagement, and rising burnout — especially in distributed or remote-first settings.


Target Audience

Middle managers and team leads working in hybrid or distributed teams — especially in knowledge-based, international, or tech-driven organizations.


Problems Addressed by the Training

  • Misalignment in hybrid team expectations

  • Decreased engagement and informal communication

  • Knowledge-sharing gaps between remote and in-office staff

  • Signs of burnout going unnoticed

  • Poorly embedded learning culture and future skills development


Goals of the Training

  • Empower managers to make practical decisions that balance flexibility, accountability, and team well-being

  • Encourage leaders to sense team energy early and respond with empathy and clarity

  • Promote inclusive collaboration through knowledge-sharing habits and async-first practices

  • Reinforce the importance of psychological safety, distributed leadership, and future-oriented skills development

  • Support reflective leadership through interactive branching and decision consequence feedback




 
 
 

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